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Sales Operations Manager

Sales Operations Manager

We’re a stable, fast-growing company with amazing opportunities to grow your career. Our products are leading the information security training industry and our customers are excited by what we offer. We have a diverse selection of instructor-led trainings online and in-person for our clients to choose from. Our SecurityIQ solution is helping our clients prepare their employees to shut down phishing scams and increase their information security awareness. We give them the knowledge they need to be confident things won’t slip through the cracks on their last line of defense, employees.

As a mid-market company, we’re not interested in office politics or the endless trials of corporate hierarchies and bureaucracy. We’re interested in getting things done. Our management teams are open to your suggestions and make sound decisions on helping us grow. It’s evident in the 450% growth we’ve seen over the past 4 years.  

Your Role

As the Sales Operations Manager, you’re a problem-solving leader. You love the challenge of discovering our needs and finding the best way to implement and measure solutions. As a natural diplomat, you have a knack for truly listening to what is essential and bridging the desires of multiple departments. You’re an independent person who likes high levels of autonomy and responsibility because you know that you’re self-motivated and results-driven. Your experience working with Salesforce, Pardot, and other CRM and marketing tools gives you a keen awareness of what can be done, in which programs, and how to execute on that vision.

Your Responsibilities

  • Present data analysis conclusions and ideas for next steps
  • Create, run, and analyze reports to make data-based recommendations
  • Configure Salesforce for individual teams to ensure effective sales processes and lead follow up
  • Establish processes, workflows, and reporting from lead generation through closed sale
  • Bridge marketing and sales to increase conversion
  • Contribute to team effort by accomplishing related results as needed.

Your Qualifications

  • 3-5 years of sales operations experience including salesforce administration
  • Solid understanding of sales processes, pipelines, opportunities, metrics, etc.
  • Ability to solve real-world business problems
  • Excellent communicator skilled in diplomacy
  • Detail-oriented with a strong work ethic
  • Ability to build workflows, metrics, and reports in Salesforce
  • Hands-on experience with marketing automation platforms including Pardot
  • Experience with managing, deploying, and configuring predictive dialing software
  • Salesforce certification a plus
  • Bachelor’s degree required

Why you should join us at InfoSec Institute

  • We promote from within!
  • High level of autonomy in your role
  • Work with a smart, savvy team of developers doing awesome things
  • Fun work environment and casual dress code
  • Flexible schedule
  • Health benefits (medical, dental, vision, and life insurance)
  • 401k with company match!
  • Paid vacation, sick, and holiday time

Apply for this Job:

If this sounds like a dream job for you, apply right now! A real human - me, Lorelei - will review your application and get back to if we think you’ll be a great fit. Haven’t convinced you? Email me directly! I’ll answer your questions, provide more information on the job, and tell you all the things I love about working here. Email:

InfoSec Institute is an equal opportunity employer.


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